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Request Product Information

This form is for questions about PRODUCTS only. For questions about anything else, use our ORDER information form.

If this form does not work, you can email for product questions at products @ ordersupport.com (Take the spaces out of that email address. The spaces prevent spam programs from grabbing that address.)

We aim to answer all requests for information as soon as possible. Please allow 2 business days for a response. If you are asking for information that requires us to go get the item from the warehouse (such as specific measurements that are not yet on the website), please allow up to 5 business days for a response.

Check here before asking questions about shipping or payment methods


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We prefer email, but we realize that some questions require a phone call. Please let us know what time is good to call and what your question is. ONLY fill this in if email will not work for you.


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